Chair – Alexey Ershov, vice president, smarter cities Europe, IBM Spain

Smart cities from disruption to sustainability –disruption will continue because we are just starting. Uber disruptive for the taxi business and now work over 50 billion dollars but promotes sustainability.  Tesla now very sustainable as their cars are electric and making an impact. Citizens expect more from the govts. Leading cities integrate across different functions. An app for almost everything and now they have an App for city mayors in Spain and they are able to look at different things such transport, water management, crime, citizen collaboration and get feedback from the citizens and suggests. This helps to keep the mayor informed about the status of the city and what is going on around the city. Madrid uses analytics to cut costs and support outcome based maintenance and contracts. This in return enhances transparent to citizens

  • Incentives to innovation and optimization resources deployment
  • In Madrid they are able to report faults in various places such as parks and other public places. Citizens are able to report faults and once the fault has been fixed, the informant is sent a message to let them know the fault they reported has been dealt with.

Moderator – Hugo Kerschot, Managing Director IS-Practice, Belgium

Smart mobility is very important, mobility need to be addressed so that they are more choices in navigation and finding places such as parking places, public transport. There are many applications currently being used for example in navigating through cities, all the apps need to be signed into to use the app, but it will be good to have a single sign in to use all the apps. The systems may also show you where you left your car as cities are growing and it possible to forget the exact location. Bringing together services providers, data providers and developers, this could be achieved. Therefore, having access to open data is an important aspect for driving reaching this goal.


(Jukka Järvinen)  Mika Rantakokko, Chairman of the six city strategy steering group Finland

Working together towards open and smart services

Strengthening Finland’s competitiveness by using the six largest cities as innovation development and experimentations environment. These are funded by EU and the six cities (Helsinki, Espoo, Vantaa, Turku, Tampere and Oulu). These developments are done through open innovation platforms, open data interfaces and open participation and customer ship. This results in new know how, business and more job creation for the cities. The cities in Finland participate in the development, citizens companies, research and development operators and the authority. In Finland they are now developing new districts that present an experimental innovation platform for co-creating smart urban infrastructure and services.

Eric Legale, Managing Director Issy Media, city of Issy-les Moulineaux, France

More experiments on the consumption of energy involving different stakeholders. How to build smart mobility systems to improve local transport plans. Most people use smart phones to move and navigate around the city and there is need to improve mobility. Open transport is being developed and improved in order for citizens to have good services. Mostly application are being development.  Open data is the fuel of smart cities. It is very difficult to develop smart cities without having access to open data.  Sharing the open gives and produces more opportunities for different cities.


Nezar Maroof, Director of Strategy, Business Process Reengineering & Enterprise Partnership, Bahrain eGovernment Authority, Kingdom of Bahrain.

Challenges to servicing the people before the introduction of eGovernment led to the govt to start working on the eGovernment systems. Now other countries are learning from the kingdom of Bahrain on the successful eGovernment services

eGovernment Success Factors

  • Leadership is very important –
  • Partnership with stakeholders such as private sectors and nongovernmental organization by making campaigns and awareness to maximize the information about the programme.
  • Clear visions and strategy objectives
  • Transparent in execution deadline
  • Commitment
  • Research and development long the fields of study and survey
  • Tenuous measurement of customer satisfaction through CSI
  • Focus group about the eservice and the eChannels and how to continuously improve

Several teams were created to work at different levels of the project and because of commitment from various parties, the eGovernment project was successful and the continued feedback from the users proved to be a vital aspect. eGovernment portals are able to be accessed through different service almost 320.

Eikazu Niwano, Producer and director of produce group, R & D Planning Department, NTT Corporation, Japan

2020 Olympic Games are a major driving factor n the issue of smart city and sustainability in Japan. The Japanese government have taken a different perspective in the manner they are addressing smart city issues. Increasing safety is also an agenda that helps to have and create smart cities.  Trust and sharing is Resilience. In the govt of the internet of everything we need to assure the people in the social environment. There must be trust among different entities such humans and the objects, services data. Trust is an important

Vaino Olev, IT director, City of Tallin, Estonia

From disruption technologies to sustainable use of smart devices

The only limit to our realization of tomorrow will be our doubts of today. (Franklin D. Roosevelt)

Sustaining technologies corresponds to well known technologies that undergo successive improvement. We are using more devices nowadays and in Estonia the nu

The use of mobile internet in Scandinavia and the Baltic states in 2014 has increased considerably as sown. For example the following have been recorded in Finland 5GB /M, Sweden 3GB/M and Estonia 2.7GB/M

Smart city means smart citizens. How do we cut on the fears of people using the information on the devices in a smart city? There is a need to have people using smart devices in a secure way and ensure people are taught to protect themselves. Nowadays there are many invitations with apps asking people to download something and install apps that they d not require. 70% of people in Estonia use their devices in a very secure environment.

Herve Rannou, CEO Items International, CEO CITYZEN DATA, France

Open Data and Big Data in Smart cities

Data needs to be managed and there are more concerns regarding the management of this data. Should cities manage their own data like they manage their water issues? Data is stored differently and we have private sector running internet and mobile providers, how can they local authority accesses this data. There must be some form of infrastructure that allows the sharing of this data especially when it requires to serving the citizens. Private data is very crucial and companies may not be obliged to share data.

Godrief Smit, International Policy Director, ESC-European Shippers Council, Belgium

Trends in urban logistics (tips and trucks)

Transport is an important aspect of our daily life and it affects us, however transport has some challenges such the following;

  • Noise pollution and congestion
  • Electronic ordering
  • Empty running
  • High cost
  • No coordinated policy

Ecommerce is another mode of conducting business, it seems that ecommerce is a solution but it also used transport for the delivery of goods using transport. We also have the issues of collecting garbage in our cities by trucks that also cause pollution and the noise. These issues are to be dealt with at different levels, EU level and the local level. Emissions are also important issues that must be taken into consideration by making best practices available transparency, follow the prescribed standardization and better coordination. Urban logistics needs coherent approach and need to concentrate on lasting solutions and legal framework should be developed.